Team

Mary is the dedicated Patient Coordinator for Dr Jeremy Richardson, bringing warmth, empathy, and exceptional care to every step of the patient journey. With a deep passion for patient wellbeing, Mary considers it a true privilege to support Dr Jeremy Richardson’s patients as they embark on what is often a life-changing experience.

From the moment an initial consultation is booked through to post-operative care, Mary is by each patient’s side—ensuring they feel informed, supported, and genuinely cared for. Her approach is grounded in compassion and professionalism, making her a reassuring presence throughout every stage of the process.

Sarah works closely alongside Dr Jeremy Richardson as his dedicated nurse and surgical assistant, playing a key role in both the clinical and compassionate care of patients. Together, Dr Richardson and Sarah believe that recovery and aftercare are just as important as the procedure itself.

With this in mind, Sarah is committed to providing ongoing support throughout each patient’s healing journey. She is present at all post-operative appointments to assist with aftercare and is always available to answer questions, offer reassurance, and ensure every patient feels cared for and confident during their recovery.

As the welcoming face at the front desk, Michelle takes great joy in meeting and greeting Dr Jeremy Richardson’s patients, offering them a warm and friendly smile from the moment they arrive. With a genuine passion for creating a positive, supportive atmosphere, Michelle ensures that every patient feels comfortable, informed, and cared for throughout their journey.

Her approachable and compassionate nature makes her an essential part of the team, providing reassurance and support at every step of the process.

Shan is the dedicated administrative assistant to Dr Jeremy Richardson, providing essential support to him and his team. She plays a key role in managing daily operations, coordinating patient care, and ensuring a seamless and welcoming experience for every patient.

Shan is passionate about helping patients feel confident and supported throughout their transformation. With a keen eye for detail and a strong sense of organization, she combines her professional skills with a genuine personal connection, making her role both fulfilling and impactful. Being part of a team that prioritizes both aesthetics and compassionate care is something she truly values.

Carolyn is the Assistant Practice Manager at Queens Parade Specialists and brings extensive experience in healthcare administration to her role. With many years at the clinic, she has become a trusted and familiar presence to both staff and patients. Known for her calm, kind, and professional approach, Carolyn plays a key role in supporting the daily operations of the practice and ensuring everything runs smoothly behind the scenes. Her deep knowledge of clinic processes and unwavering dedication make her an integral part of the team and a valued support to both colleagues and patients alike.

Briony is the Practice and Business Manager at Queens Parade Specialists, where she works closely with Dr Sophia Richardson and Dr Jeremy Richardson and their teams.

In her role, Briony oversees the day-to-day operations of the clinic, manages administrative and business functions, and ensures the practice runs smoothly and effectively. With a strong focus on efficiency, organisation, and patient service standards, Briony plays a key role in keeping the practice operating at its best. She is passionate about supporting both the team and the overall patient experience.