The fee policy of the Practice is based on that of The Australasian Society of Plastic Surgeons Inc. (ASPS) and those recommended by the Australian Medical Association (AMA). Fees and payment policy may be discussed with our team before and after the consultation and prior to any procedure. Should the account present you with a financial problem, please discuss the matter with the Practice staff.
The Practice will provide a Surgical Fee Estimate of likely medical costs you will be required to pay during your elective in-patient or day surgical procedure. You should discuss these costs with Dr Richardson’s team before your procedure to be sure you understand what costs you are liable for, including those not covered by Medicare or your private health fund.
It is the responsibility of the patient to cover the surgeon’s fee. Unless otherwise stated, this estimate is only for surgical fees charged by this Practice and is valid for three months. It does not cover services provided by other doctors (e.g. anaesthetists, pathologists); costs associated with your stay in hospital or day surgery unit (e.g. accommodation, TV, pharmacy); or costs associated with allied health services (e.g. physiotherapy, occupational therapy, hand therapy).
As with any medical procedure, unforeseen circumstances may arise. These may necessitate additional medical services or a change in predicted Medicare item numbers, resulting in additional costs, or an increase or decrease in the rebate estimate provided to you. If further procedures are requested after acceptance of the signed Surgical Fee Estimate, additional costs may be incurred by the patient.
After your procedure, once pathology and Medicare item numbers have been confirmed, an invoice will be issued.
If required, patients will be notified of their anaesthetist, and the anaesthetist’s contact details enclosed in the Pre-Operative Confirmation. Please call their rooms directly for a quotation.
Patients with private health cover should contact their health fund to confirm they will be covered for the anticipated admission and procedure. The predicted Medicare item numbers are provided to you in the Surgical Fee Estimate. Your health fund will be able to advise if you are covered for these item numbers and what excess, if any, will need to be paid to the hospital on the day of admission. Some Private hospitals may also charge a facility fee that is not Medicare rebatable.
Dr Richardson may use a surgical assistant for some procedures, and confirmation will be given prior to the operation. If an assistant is required, they may bill you or your health fund directly.
Prostheses and post-operative compression garments
If required, the Practice will purchase implants / prostheses and post-operative compression garments on your behalf. The cost of these are included in your Surgical Fee Estimate and payment is to be made in full prior to the procedure. Post-operative compression garments are to be worn for the first six weeks after surgery, and we suggest purchasing two garments for ease of care when washing. The Practice has no financial interest in these products or companies, and prices charged by the company may change without prior notification.
We ask patients to give at least two weeks’ notice if you are unable to attend an appointment or your procedure, to allow us to reallocate your scheduled time. Late cancellations will attract an administration fee of not less than 20% of the total value of the booking. Please contact management if there are extenuating circumstances, and this fee may be waived at management’s discretion.
If you have any queries, please call Dr Richardson’s Rooms on 03 9486 6721.